Video
May 2024
Great news! Our phone and chat systems are back online and the issue has been resolved. We apologize for the inconvenience.
Our service provider is experiencing issues which is preventing us from answering phones and chats to our Support team. We are in contact with them and will provide updates as quickly as possible.
Apr 2024
This incident has been resolved! Please make sure to update to the latest app version (7.2.15-283857)
Affected App: Amazon-v7.3.9 & Android-v7.3.9Identified an issue specifically on Android and Fire TV devices where trying to deep link (opening from Amazon's guide) is causing player problems such as: Black screen or Spinner (loading) screen for several minutes.We are continuing to work on a fix for this incident!
Mar 2024
We've resolved this issue and channel playback should be back to normal. Our apologies for the interruption.
A fix has been pushed through and we are monitoring.
We've identified the issue and are working on a fix.
Several channels are experiencing issues. We are aware and investigating. We apologize for this inconvenience and will have updates soon.
The channels have been restored. The issue is now resolved.
The Catchy Comedy, MeTV, Start TV, and Story TV channels are experiencing issues and we are working to identify the issue. We apologize for the inconvenience and will post an update as soon as we have one.
Mar 2024 to May 2024
