Philo - Video Issues: Unable to Fetch Meta – Incident details

All systems operational

Video Issues: Unable to Fetch Meta

Resolved
Operational
Started over 4 years agoLasted 23 minutes

Affected

Video

Operational from 10:54 PM to 11:17 PM

Updates
  • Resolved
    UTC
    Resolved

    Engineering has fixed the issue and video playback should be restored for all users.

  • Investigating
    UTC
    Investigating

    We are currently investigating an issue with video playback where users are receiving an error that says "unable to fetch meta". Our engineers are online and working to fix things as quickly as possible. Updates will be posted here.