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Resolved
Errors during playback: PF-1.5 and others

Started
September 06, 2022 at 9:46 PM
Status
Resolved after about 2 hours

Impact

Operational
Affected
Video
  • Resolved

    The issue appears to be fully resolved. We will continue to monitor things!

  • Monitoring

    Errors are clearing up and it appears that Google has made progress with resolving things on their end. We will continue to monitor.

  • Identified

    Widevine/DRMToday has acknowledged the issue on their status page and are working on a solution. https://status.drmtoday.com/incidents/w2wbtnn9r67y

    In the meantime, we are continuing to look into a workaround.

  • Identified

    We have narrowed down the problem to Google's Widevine DRM. It appears to be a widespread outage affecting several streaming services. We are actively investigating workaround options.

  • Investigating

    We are actively investigating an issue with playback where users are receiving an error of PF-1.5 or similar on multiple platforms.