All systems operational

Show current status

Resolved
Errors during playback: PF-1.5 and others

Started
September 06, 2022 at 9:46 PM
Status
Resolved after about 2 hours

Impact

Operational
Affected
Video
  • Resolved
    September 06, 2022 at 11:39 PM

    The issue appears to be fully resolved. We will continue to monitor things!

  • Monitoring
    September 06, 2022 at 11:25 PM

    Errors are clearing up and it appears that Google has made progress with resolving things on their end. We will continue to monitor.

  • Identified
    September 06, 2022 at 10:17 PM

    Widevine/DRMToday has acknowledged the issue on their status page and are working on a solution. https://status.drmtoday.com/incidents/w2wbtnn9r67y

    In the meantime, we are continuing to look into a workaround.

  • Identified
    September 06, 2022 at 9:59 PM

    We have narrowed down the problem to Google's Widevine DRM. It appears to be a widespread outage affecting several streaming services. We are actively investigating workaround options.

  • Investigating
    September 06, 2022 at 9:46 PM

    We are actively investigating an issue with playback where users are receiving an error of PF-1.5 or similar on multiple platforms.