Philo - We’ve identified an issue affecting all Web TV platforms – Incident details

All systems operational

We’ve identified an issue affecting all Web TV platforms

Resolved
Partial outage
Started 9 months agoLasted 20 minutes

Affected

Video

Partial outage from 5:22 PM to 5:43 PM

Apps

Partial outage from 5:22 PM to 5:43 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    UTC
    Investigating

    When opening the app, you may encounter a “shruggie” error message similar to what appears on the web.