Philo - Apple billing outage – Incident details

All systems operational

Apple billing outage

Resolved
Major outage
Started 9 days agoLasted 44 minutes

Affected

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Major outage from 12:40 AM to 1:24 AM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved! If any possible purchases were made during this downtime, please restart your Philo app to get things corrected. Contact our support team should any issues continue.

  • Identified
    UTC
    Identified

    Customers who are trying to sign up or reactivate their Philo accounts using Apple billing are currently impacted by an outage on Apple's end: https://developer.apple.com/system-status/