Error loading Home, Guide, Top, and/or Saved for some users

Resolved

Degraded performance

Started almost 5 years agoSeptember 14, 2021Lasted about 3 hoursSeptember 14, 202111:08 AM1:45 PMUTC

Affected

Video

Updates

Resolved
September 14, 2021 at 1:45 PMUTC
Resolved
September 14, 2021 at 1:45 PMUTC
We just resolved the issue!
Monitoring
September 14, 2021 at 1:36 PMUTC
Monitoring
September 14, 2021 at 1:36 PMUTC
We implemented a fix and currently monitoring the result.
Identified
September 14, 2021 at 11:08 AMUTC
Identified
September 14, 2021 at 11:08 AMUTC
We are continuing to work on a fix for this incident.

Philo - Error loading Home, Guide, Top, and/or Saved for some users – Incident details