Philo - Live playback issues for most or all channels – Incident details
All systems operational
Live playback issues for most or all channels
Resolved
Major outage
Started over 1 year agoNovember 14, 2024Lasted 21 minutesNovember 14, 202412:1712:38 AMUTC
Affected
Video
Major outage from 12:17 AM to 12:38 AM
Updates
Resolved
UTC
Resolved
UTC
The issue is now resolved. We appreciate everyone's patience and understanding!
Monitoring
UTC
Monitoring
UTC
We believe we have identified and resolved the main issue, and are continuing to monitor for any remaining user impact.
Investigating
UTC
Investigating
UTC
We are actively investigating errors with video playback for live content. Our engineering team is working as quickly as possible to restore things, and we will post updates as they become available.