Philo - Some users unable to sign up. – Incident details

All systems operational

Some users unable to sign up.

Resolved
Minor outage
Started almost 3 years agoLasted about 1 hour

Affected

Sign Up

Minor outage from 7:45 PM to 8:52 PM

Updates
  • Resolved
    Resolved

    We just resolved the issue!

  • Identified
    Identified

    Some customers are reporting an issue during sign-up or when making changes to their account. This is also impacting our support team's ability to access accounts. We've identified the issue and are actively working to resolve this.