Error during playback: PF-1.1 on Web, Web-TV, and Chromecast Platforms

Resolved

Operational

Started 7 months agoLasted 27 minutes

Affected

Video

Updates

Resolved
June 10, 2024 at 11:22 PM
Resolved
June 10, 2024 at 11:22 PM
This incident has been resolved.
Monitoring
June 10, 2024 at 11:01 PM
Monitoring
June 10, 2024 at 11:01 PM
We implemented a fix and are currently monitoring the result.
Investigating
June 10, 2024 at 10:55 PM
Investigating
June 10, 2024 at 10:55 PM
Our engineers are actively investigating an issue with playback where users are receiving an error of PF-1.1 on Web and WebTV platforms including Samsung TV and Vizio TV.

Philo - Error during playback: PF-1.1 on Web, Web-TV, and Chromecast Platforms – Incident details