Active outage— unable to play video, error code ds-1.1

Resolved

Operational

Started 3 months agoLasted 29 minutes

Affected

Video

Updates

Resolved
September 17, 2024 at 7:26 PM
Resolved
September 17, 2024 at 7:26 PM
We have resolved the issue and will continue to monitor the situation. Thanks everyone for your patience while we fixed things!
Identified
September 17, 2024 at 6:57 PM
Identified
September 17, 2024 at 6:57 PM
We are actively investigating an issue where users are unable to play video and will post updates here as they become available. We are very sorry for the inconvenience, and are working to fix things as quickly as possible.

Philo - Active outage— unable to play video, error code ds-1.1 – Incident details