Resolved
Customer Support

Started
March 15, 2023 at 11:47 PM
Status
Resolved after about 1 hour

Impact

Operational
Affected
help.philo.com
  • Resolved
    March 16, 2023 at 12:38 AM

    We are happy to share that our customer support team is back online!

  • Investigating
    March 15, 2023 at 11:47 PM

    We are aware of an issue where customers are unable to contact our support team. We are currently working with one of our partners who have identified an issue on their end. We will post updates as we get them and appreciate you hanging in there with us.