This incident has been resolved, thank you for your patience!
All outstanding alerts have been cleared and we are currently monitoring the channel feeds.
Discovery has confirmed that the issue is related to the recent changes they made with video compression. They are still actively working on a solution and as of right now have not provided an ETA on when this will be fixed.
We will continue to share updates here as soon as they become available!
We are currently experiencing issues with multiple Discovery-owned channels. The problem is at the video source, and Discovery is actively working on fixing this. Some viewers may notice frozen frames and video distortion (glitches). These issues would also be present in DVR recordings. Heavily corrupted recordings are removed automatically, so some viewers might notice that they are missing recordings of recent broadcasts.
We will post updates as they become available.
Philo.com/login is now operational.
We have identified the issue and are continuing to work on a fix thats impacting users visiting philo.com/login
Cheddar News is up and running again. Thanks for your patience!
We have identified an issue with Cheddar News and are working to restore things as quickly as possible. We will post updates here as they become available.
No notices reported this month
Jul 2023 to Sep 2023