Philo - Notice history

All systems operational

Video - Operational

100% - uptime
Jul 2021 · 99.38%Aug · 99.92%Sep · 100.0%

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Jul 2021
Aug 2021
Sep 2021

Sign Up - Operational

100% - uptime
Jul 2021 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2021
Aug 2021
Sep 2021

Sign In - Operational

100% - uptime
Jul 2021 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2021
Aug 2021
Sep 2021

help.philo.com - Operational

100% - uptime
Jul 2021 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2021
Aug 2021
Sep 2021

Apps - Operational

100% - uptime
Jul 2021 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2021
Aug 2021
Sep 2021

Notice history

Sep 2021

Error loading Home, Guide, Top, and/or Saved for some users
  • Resolved
    Resolved

    We just resolved the issue!

  • Monitoring
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    Identified

    We are continuing to work on a fix for this incident.

Aug 2021

Error loading Home and/or Guide for some users
  • Resolved
    Resolved

    Things seem better now!

  • Investigating
    Investigating

    Our engineers are actively troubleshooting an issue affecting a subset of users where Home and/or Guide screens fail to load on multiple platforms. Restarting the app seems to fix the issue for most people.

Minor incident on Web (Error 115)
  • Resolved
    Resolved
  • Investigating
    Investigating

    We are currently investigating this incident.

Jul 2021

Roku App Minor Outage
  • Resolved
    Resolved

    We just resolved the issue!

  • Identified
    Identified

    We are continuing to work on a fix for this incident.

Active Outage
  • Resolved
    Resolved

    We just resolved the issue!

  • Monitoring
    Monitoring

    We are continuing to work on a fix for this incident.

  • Identified
    Identified

    Philo not loading—We are continuing to work on a fix for this incident.

  • Investigating
    Investigating

    We are currently investigating this incident.

Philo not loading
  • Resolved
    Resolved

    We just resolved the issue!

  • Monitoring
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    Investigating

    We are currently investigating this incident.

Jul 2021 to Sep 2021

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