Philo - Notice history

All systems operational

Video - Operational

100% - uptime
Mar 2023 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2023
Apr 2023
May 2023

Sign Up - Operational

100% - uptime
Mar 2023 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2023
Apr 2023
May 2023

Sign In - Operational

100% - uptime
Mar 2023 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2023
Apr 2023
May 2023

Apps - Operational

100% - uptime
Mar 2023 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2023
Apr 2023
May 2023

help.philo.com - Operational

100% - uptime
Mar 2023 · 100.0%Apr · 100.0%May · 99.98%

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Mar 2023
Apr 2023
May 2023

Support (chat and phone) - Operational

100% - uptime
Mar 2023 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2023
Apr 2023
May 2023

Notice history

May 2023

Active Outage: Phone system issues
  • Resolved
    Resolved

    Our phone system is now operational.

  • Identified
    Identified

    We are currently experiencing issues with our phone system. We are not able to accept incoming calls.

Live feeds for IFC, NickToons, and Teen Nick are currently down
  • Resolved
    Resolved

    Live feeds for IFC, NickToons, and Teen Nick are back up again. Thanks for your patience!

Apr 2023

No notices reported this month

Mar 2023

Channel down: Catchy Comedy (formerly known as Decades)
  • Resolved
    Resolved

    Catchy Comedy is up and running again. Thanks for your patience!

Customer Support
  • Resolved
    Resolved

    We are happy to share that our customer support team is back online!

  • Investigating
    Investigating

    We are aware of an issue where customers are unable to contact our support team. We are currently working with one of our partners who have identified an issue on their end. We will post updates as we get them and appreciate you hanging in there with us.

Channel down: GAC Family
  • Resolved
    Resolved

    GAC Family is up and running again. Thanks for your patience!

  • Identified
    Identified

    We have identified an issue with GAC Family and are working to restore things as quickly as possible. We will post updates here as they become available.

Mar 2023 to May 2023

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