Philo - Notice history

All systems operational

Video - Operational

100% - uptime
Mar 2026 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2026
Apr 2026
May 2026

Sign Up - Operational

100% - uptime
Mar 2026 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2026
Apr 2026
May 2026

Sign In - Operational

100% - uptime
Mar 2026 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2026
Apr 2026
May 2026

Apps - Operational

100% - uptime
Mar 2026 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2026
Apr 2026
May 2026

help.philo.com - Operational

100% - uptime
Mar 2026 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2026
Apr 2026
May 2026

Support (chat and phone) - Operational

100% - uptime
Mar 2026 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2026
Apr 2026
May 2026

Notice history

May 2026

No notices reported this month

Apr 2026

Scheduled Customer Support Maintenance
  • Completed
    April 16, 2026 at 3:00 AM
    Completed
    April 16, 2026 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    April 16, 2026 at 1:00 AM
    In progress
    April 16, 2026 at 1:00 AM
    Maintenance is now in progress
  • Planned
    April 16, 2026 at 1:00 AM
    Planned
    April 16, 2026 at 1:00 AM

    On, Wednesday, April 15th from 8:00-10:00 pm PT, we will be updating our chat system to serve you better! Chat may be temporarily unavailable for a short period during this time. We apologize for any inconvenience and appreciate your understanding.

Mar 2026

Intermittent issues with loading and search
  • Resolved
    Resolved

    The issue is now resolved. Thank you for your patience!

  • Identified
    Identified

    Our engineers believe they have identified the issue and are working on a possible solution.

  • Investigating
    Investigating

    We are currently investigating an issue that appears to be causing some users to encounter a black screen or loading dots when trying to view a show page.

Mar 2026 to May 2026

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