Notice history

Aug 2024

Sep 2024

Oct 2024

Aug 2024

Sep 2024

Oct 2024

Aug 2024

Sep 2024

Oct 2024

Aug 2024

Sep 2024

Oct 2024

Aug 2024

Sep 2024

Oct 2024

Resolved
October 27, 2024 at 2:33 PM
Resolved
October 27, 2024 at 2:33 PM
The AMC channels have been restored. Thank you for your patience during this issue!
Identified
October 27, 2024 at 2:07 PM
Update
October 27, 2024 at 2:07 PM
Our signal provider has confirmed they are actively engaged with AMC to fix the issue. No ETAs on a fix have been provided as of yet.
Identified
October 27, 2024 at 12:43 PM
Identified
October 27, 2024 at 12:43 PM
There is an active issue upstream of Philo with all channels coming from AMC Networks, and as a result they are currently down on Philo. Our signal acquisition provider is actively working on the issue. The list of impacted channels is as follows:
- AMC
- BBC America
- IFC
- Sundance TV
- We TV
We apologize for the inconvenience, and will update this post once we have been notified that signal is restored.

Resolved
October 02, 2024 at 5:03 AM
Resolved
October 02, 2024 at 5:03 AM
All channels affected are back up and running! Thank you for your patience and understanding.
Monitoring
October 02, 2024 at 3:57 AM
Monitoring
October 02, 2024 at 3:57 AM
We have confirmed that Vice and FYI are now fully operational.
Identified
October 02, 2024 at 3:32 AM
Identified
October 02, 2024 at 3:32 AM
We are experiencing an outage for A&E, FYI, LMN, Lifetime, and Vice due to an upstream issue with the signal. The primary feed was affected by the hurricane, and the secondary is currently experiencing an outage. Our providers are actively working on restoring the feeds.

Completed
September 26, 2024 at 5:45 PM
Completed
September 26, 2024 at 5:45 PM
Maintenance has completed successfully
In progress
September 26, 2024 at 5:30 PM
In progress
September 26, 2024 at 5:30 PM
Maintenance is now in progress
Planned
September 26, 2024 at 5:30 PM
Planned
September 26, 2024 at 5:30 PM
We’re taking a brief time out to conduct planned maintenance on Thursday 9/26/24 between 10:30AM PST to 10:45AM PST which may temporarily affect your ability to reach our customer support team by phone. This will not impact our chat agents. We apologize for any inconvenience and will do our best to be back up shortly, ready to help you out!

Completed
September 26, 2024 at 7:15 AM
Completed
September 26, 2024 at 7:15 AM
Maintenance has completed successfully
In progress
September 26, 2024 at 7:00 AM
In progress
September 26, 2024 at 7:00 AM
Maintenance is now in progress
Planned
September 26, 2024 at 7:00 AM
Planned
September 26, 2024 at 7:00 AM
We’re taking a brief time out to conduct planned maintenance on Friday 9/26/24 between 12:00AM PST to 12:15AM PST which may temporarily affect your ability to reach our customer support team by phone. This will not impact our chat agents. We apologize for any inconvenience and will do our best to be back up shortly, ready to help you out!

Resolved
September 17, 2024 at 7:26 PM
Resolved
September 17, 2024 at 7:26 PM
We have resolved the issue and will continue to monitor the situation. Thanks everyone for your patience while we fixed things!
Identified
September 17, 2024 at 6:57 PM
Identified
September 17, 2024 at 6:57 PM
We are actively investigating an issue where users are unable to play video and will post updates here as they become available. We are very sorry for the inconvenience, and are working to fix things as quickly as possible.

No notices reported this month

Aug 2024 to Oct 2024

Philo - Notice history