Philo - Notice history

All systems operational

Video - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 99.98%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Sign Up - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Sign In - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Apps - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 99.94%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

help.philo.com - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Support (chat and phone) - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%

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Dec 2024
Jan 2025
Feb 2025

Notice history

Feb 2025

No notices reported this month

Jan 2025

Issue with Guide not loading
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We have implemented a fix and are currently monitoring the result.

  • Investigating
    Investigating
    We are currently investigating this incident.
Video Playback/Black screen issue
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    A fix has been deployed and we are monitoring.

  • Identified
    Identified

    We've received reports that videos are not playable and/or there is a black screen.

    We've identified the issue and are working on a fix.

Dec 2024

No notices reported this month

Dec 2024 to Feb 2025

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