Philo - Notice history

All systems operational

Video - Operational

100% - uptime
Oct 2025 · 99.65%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Sign Up - Operational

100% - uptime
Oct 2025 · 99.67%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Sign In - Operational

100% - uptime
Oct 2025 · 99.67%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Apps - Operational

100% - uptime
Oct 2025 · 99.65%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

help.philo.com - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Support (chat and phone) - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Notice history

Dec 2025

No notices reported this month

Nov 2025

No notices reported this month

Oct 2025

We’ve identified an issue affecting all Web TV platforms
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating

    When opening the app, you may encounter a “shruggie” error message similar to what appears on the web.

Fire TV Service Outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

  • Investigating
    Investigating

    We’re currently experiencing a service outage affecting Fire TV. Our engineering team is actively working to resolve the issue and restore service as quickly as possible.

Oct 2025 to Dec 2025

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