Philo - Notice history

Apps under maintenance

Video - Operational

100% - uptime
Apr 2026 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2026
May 2026
Jun 2026

Sign Up - Operational

100% - uptime
Apr 2026 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2026
May 2026
Jun 2026

Sign In - Operational

100% - uptime
Apr 2026 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2026
May 2026
Jun 2026

Apps - Under maintenance

100% - uptime
Apr 2026 · 100.0%May · 100.0%Jun · 99.30%

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Apr 2026
May 2026
Jun 2026

help.philo.com - Operational

100% - uptime
Apr 2026 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2026
May 2026
Jun 2026

Support (chat and phone) - Operational

100% - uptime
Apr 2026 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2026
May 2026
Jun 2026

Notice history

Jun 2026

Issues with Amazon billed accounts getting deactivated
  • Identified
    Identified

    Amazon confirmed they identified the issue and are working on a fix. Our engineers are also working on restoring access for impacted customers.

  • Investigating
    Investigating
    We are currently investigating this incident.

May 2026

No notices reported this month

Apr 2026

Scheduled Customer Support Maintenance
  • Completed
    April 16, 2026 at 3:00 AM
    Completed
    April 16, 2026 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    April 16, 2026 at 1:00 AM
    In progress
    April 16, 2026 at 1:00 AM
    Maintenance is now in progress
  • Planned
    April 16, 2026 at 1:00 AM
    Planned
    April 16, 2026 at 1:00 AM

    On, Wednesday, April 15th from 8:00-10:00 pm PT, we will be updating our chat system to serve you better! Chat may be temporarily unavailable for a short period during this time. We apologize for any inconvenience and appreciate your understanding.

Apr 2026 to Jun 2026

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