Notice history

Feb 2024

Mar 2024

Apr 2024

Feb 2024

Mar 2024

Apr 2024

Feb 2024

Mar 2024

Apr 2024

Feb 2024

Mar 2024

Apr 2024

Feb 2024

Mar 2024

Apr 2024

Resolved
April 29, 2024 at 2:11 PM
Resolved
April 29, 2024 at 2:11 PM
This incident has been resolved! Please make sure to update to the latest app version (7.2.15-283857)
Identified
April 27, 2024 at 6:51 PM
Identified
April 27, 2024 at 6:51 PM
Affected App: Amazon-v7.3.9 & Android-v7.3.9

Identified an issue specifically on Android and Fire TV devices where trying to deep link (opening from Amazon's guide) is causing player problems such as: Black screen or Spinner (loading) screen for several minutes.

We are continuing to work on a fix for this incident!

Resolved
March 26, 2024 at 2:54 AM
Resolved
March 26, 2024 at 2:54 AM
We've resolved this issue and channel playback should be back to normal. Our apologies for the interruption.
Monitoring
March 26, 2024 at 2:37 AM
Monitoring
March 26, 2024 at 2:37 AM
A fix has been pushed through and we are monitoring.
Identified
March 26, 2024 at 1:18 AM
Identified
March 26, 2024 at 1:18 AM
We've identified the issue and are working on a fix.
Investigating
March 26, 2024 at 12:17 AM
Investigating
March 26, 2024 at 12:17 AM
Several channels are experiencing issues. We are aware and investigating. We apologize for this inconvenience and will have updates soon.

Resolved
March 26, 2024 at 12:06 AM
Resolved
March 26, 2024 at 12:06 AM
The channels have been restored. The issue is now resolved.
Identified
March 25, 2024 at 11:35 PM
Identified
March 25, 2024 at 11:35 PM
The Catchy Comedy, MeTV, Start TV, and Story TV channels are experiencing issues and we are working to identify the issue. We apologize for the inconvenience and will post an update as soon as we have one.

No notices reported this month

Feb 2024 to Apr 2024

Philo - Notice history