Philo - Notice history

Apps experiencing degraded performance

Video - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2026
Feb 2026
Mar 2026

Sign Up - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2026
Feb 2026
Mar 2026

Sign In - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2026
Feb 2026
Mar 2026

Apps - Degraded performance

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2026
Feb 2026
Mar 2026

help.philo.com - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2026
Feb 2026
Mar 2026

Support (chat and phone) - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2026
Feb 2026
Mar 2026

Notice history

Mar 2026

Intermittent issues with loading and search
  • Resolved
    Resolved

    The issue is now resolved. Thank you for your patience!

  • Identified
    Identified

    Our engineers believe they have identified the issue and are working on a possible solution.

  • Investigating
    Investigating

    We are currently investigating an issue that appears to be causing some users to encounter a black screen or loading dots when trying to view a show page.

Feb 2026

Scheduled Support Maintenance
  • Completed
    February 17, 2026 at 2:30 PM
    Completed
    February 17, 2026 at 2:30 PM
    Maintenance has completed successfully.
  • Planned
    February 17, 2026 at 12:30 PM
    Planned
    February 17, 2026 at 12:30 PM

    Philo will undergo scheduled support maintenance on February 17th from 4:30 AM to 6:30 AM PST. During this time, support services may be temporarily unavailable. We appreciate your patience and understanding!

Jan 2026

No notices reported this month

Jan 2026 to Mar 2026

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